This should always be in the minds of Customer Service representatives. By solving the customer's problems, they will like your service and recommend you to other persons and will continue having your service.
Show respect even to people who dont deserve it, not as a reflection of their character, but as a reflection of yours -from Lifehacker, quoting Dave Willis. I really need to remember this because I think I show weakness when I do this, but I shouldn't.
"It takes months to find a customer and only seconds to lose one!" Be honest, authentic and trustworthy in your business actions to keep your customers. Contact us for custom quotes prints on canvas or vinyl